1. Backend Management System: manager all repair progress and history, with search available for specific models or vehicles under repair

2. Online Platform: enable repair shops and insurance companies to post messages concerning repair progress, add notes or images for specific repairs, and reply to inquiries

3. Text Reminders: send text messages or e-mails to vehicle owners’ mobile device, allowing them to constantly check and follow repair progress, as well as post queries

4. Regular Reports: enable managers to monitor overall repair progress and evaluate employees’ work performance and efficiency

5. Questionnaire Survey: provide a unique questionnaire function to facilitate the immediate improvement of repair services, thereby enhancing customer satisfaction

1. Enable easy and effective management of repair progress without additional surveillance equipment

2. Allow vehicle owner, insurance companies, and repair shops to check and communicate about repair situations over their mobile devices 24 hours a day, seven days a week

3. Connect to mobile camera functions so anyone can take photographs with no training required

4. Allow vehicle owners to actively check the repair progress of their vehicles at any time, instead of passively waiting for reports on repair situations, thus saving communication time

        Enhance repair efficiency and process management

        Maintain favorable client communications and improve client experiences

        Retain and analyze all communications records